We are looking for a new Customer Investment Assistant to support our customers and team. You will manage mostly business related tasks for the team such as creating reports, making research, doing market analyses and performing other tasks. For our customers you will become advisor on crypto currency market, investment strategies and payment systems. To do this role properly you should have a detailed understanding of the crypto currency markets, be extremely fast at solving problems and have experience using computer, online messengers and MS Office suit.
Duties and Responsibilities:
• Organize correspondence and answer emails
• Handling confidential employer and client information
• Generating reports and conduct research
• Processing the orders, researching payment strategies
• Assisting and consulting clients on investing in the company
• Testing cryptocurrency exchanges such as Coinbase, Paxful, Localbitcoins, Venmo, Kraken, etc.
• Comparing exchanges with each other by analyzing functionality, security and convenience
• Explaining clients how to convert their investments into digital assets
• Using online messengers to better communicate with company’s clients and investors
- Strong organization skills
- Detail oriented
- Competent with MS Office (Word, PowerPoint, Excel)
- Competent in using online messengers (Whatsapp, Telegram)